Refund Policy

Thank you for choosing Dribble. We are committed to providing high-quality products and exceptional service. Please review our policy below:

 

**1. Return Policy:**

 

– **All Sales Final:** We do not accept returns for any items purchased. All sales are final.

 

**2. Exchange Policy:**

 

– **Eligibility:** Exchanges are only accepted under the following conditions:

  – **Size Issues:** If the item you received is not the correct size, you may exchange it for the correct size.

  – **Defective Products:** If the item is defective or damaged upon arrival, you may exchange it for the same product or another product from the store.

 

  – **Sale and Promotions:** No exchanges or returns are accepted for products sold during sales or promotions. All sales on these items are final.

 

**3. Timeframe:**

– **Exchange Requests:** Exchanges must be requested within **3 days** of receiving your order.

 

**4. Condition:**

– Items must be unused, in their original packaging, and with all tags attached to be eligible for exchange.

– To claim damage policy exchange we need proof of the defect and then can be processed further.

 

**5. Exchange Process:**

– **Return Shipping:** The customer is responsible for sending the item back to the provided address. Alternatively, a pick-up can be arranged by Dribble, but the overhead costs associated with the pick-up will be borne by the customer.

– **Quality Check:** Once the returned item is received by Dribble, it will undergo a quality check. Only after the item passes this check will the new exchange product be shipped.

 

**6. Shipping Costs:**

– Customers are responsible for shipping costs associated with exchanges and pick-ups, if applicable.

 

**7. Exceptions:**

– We do not accept returns or offer refunds for any items purchased. All sales are final. Items purchased during sales or promotions are non-returnable and non-exchangeable.

 

For any questions or assistance, please contact us at [customer service email/phone].

 

Thank you for your understanding and for being a valued customer of Dribble.